Repairing the product installation

There may be times when you need to repair the installation of VirusScan Enterprise to restore the default setting, reinstall the program files, or perform both steps. This section describes multiple ways to do this.

Using the VirusScan Console

To access the Repair Installation utility, from the VirusScan Enterprise 8.8 Console, select Help | Repair Installation.
Note: This feature is not available from the ePolicy Orchestrator console.
Option Definition
Restore all settings to installation defaults
Restores the VirusScan Enterprise default installation settings.
CAUTION:
Customized settings might be lost.
Reinstall all program files
Reinstalls the VirusScan Enterprise program files.
CAUTION:
Hotfixes, Patches, and/or Service Packs might be overwritten.

Using SETUPVSE.exe at the command line

Use the following steps to repair or reinstall VirusScan Enterprise from the command line using the SETUPVSE.exe command.
Note: For REINSTALLMODE command line parameter options, refer to REINSTALLMODE Property at http://msdn.microsoft.com/en-us/library/aa371182(VS.85).aspx.
Description Command
Install program files only SETUPVSE.exe REINSTALLMODE=sec /q
Install registry files only SETUPVSE.exe REINSTALLMODE=secum /q
Install both program and registry files SETUPVSE.exe REINSTALLMODE=amus /q

Using msiexec.exe at the command line

Use the following steps to repair or reinstall VirusScan Enterprise from the command line using the msiexec.exe command.
Note: For msiexec.exe command line options, refer to The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe at http://support.microsoft.com/kb/314881.
Description Command
Install program files only msiexec.exe /I VSE880.msi REINSTALL=ALL REINSTALLMODE=sa /q REBOOT=R
Install registry files only msiexec.exe /I VSE880.msi REINSTALL=ALL REINSTALLMODE=mu /q REBOOT=R
Install both program and registry files msiexec.exe /I VSE880.msi REINSTALL=ALL REINSTALLMODE=samu /q REBOOT=R